Privacy Policy

Metro Footwear and Leather Stores respects your privacy. This Privacy Policy outlines the manner in which your data is collected and used by Metro Footwear and Leather Stores. You are advised to read this Privacy Policy carefully. By accessing the services provided by any website, digital property, or online service owned or operated by Metro Footwear and Leather Stores, you agree to the collection and use of your data in the manner described in this Privacy Policy.

If you have questions or concerns regarding this statement, you can contact Metro Footwear and Leather Stores at the phone number provided on our website or via our official email address.

This Policy does not apply to procedures and practices followed by entities that are not managed, owned, or controlled by Metro Footwear and Leather Stores, nor to individuals not engaged, employed, or managed by Metro Footwear and Leather Stores.

Through this document, Metro Footwear and Leather Stores wishes to help you:

  • Feel at ease while using our websites.

  • Feel confident while sharing information with us.

  • Know that you may contact us regarding any privacy concerns.

  • Understand that by using our websites, you voluntarily and unconditionally consent to certain data collection practices.

Information That May Be Collected From You

Metro Footwear and Leather Stores collects the details provided by you during registration, along with information learned from your interactions with our services, website, or digital platforms.

Metro Footwear and Leather Stores does not access or store your payment card details, such as credit/debit card numbers, CVV, expiration dates, bank account details, or UPI information. All sensitive payment data is processed securely by payment gateways using encrypted channels. Metro Footwear and Leather Stores never receives or stores this information.

We may collect additional information when you participate in promotions, contests, feedback submissions, or profile forms. We also track traffic patterns and website usage to improve our services. Only information necessary and relevant to providing better services is collected.

When you use our website, we may automatically collect anonymous information through cookies, including:

  • Computer-identification details

  • IP address

  • Browser type

  • Device type

  • Domain server

  • Session data

Personally Identifiable Information collected may include:

  • First and last name

  • Email address

  • Phone numbers

  • PIN/ZIP code

  • Demographic profile (age, gender, occupation, education, address)

  • Personal preferences and interests

  • Opinions regarding products or services

We may also collect information about:

  • Pages visited

  • Links clicked

  • Frequency of page access

  • Products viewed or added to wishlist/bag

  • Simultaneous browsing behavior

When and How the Information Is Collected

Metro Footwear and Leather Stores collects anonymous traffic information when you visit our website.

Personally identifiable information is collected when you:

  • Register with us

  • Transact as a guest

  • Fill out forms

  • Participate in surveys or contests

  • Use referral services

During purchase, we require accurate contact information to process and fulfill your order.

If you use our referral system, we request your friend’s name and email to send a one-time invitation. They may request removal of their data by contacting Metro Footwear and Leather Stores.

We may provide chat rooms, forums, or messaging tools where information becomes public. Metro Footwear and Leather Stores is not responsible for information shared voluntarily in public spaces.

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How the Information Is Used

Metro Footwear and Leather Stores uses your information to:

  • Provide requested services

  • Send password reminders and confirmations

  • Send OTPs

  • Communicate offers, updates, policy changes

  • Provide event-based communication (orders, notices, reminders)

  • Improve personalization and overall experience

Anonymous traffic data is used to:

  • Improve website performance

  • Track user behavior

  • Monitor usage privileges

  • Diagnose technical issues

Who We Share Your Information With

Metro Footwear and Leather Stores does NOT rent, sell, or share your personal information with third parties except:

Agents

Such as shipping companies, payment processors, and service partners — only for fulfilling your order. They cannot store or use your data for other purposes.

Alliance Partners

Companies that assist Metro Footwear and Leather Stores with managed services or content.

We may disclose information only when:

  • Required by law or legal authorities

  • Necessary to prevent fraud or threats

  • Needed to provide products/services requested by you

Security of Your Information

Sensitive data is encrypted using SSL technology. Although Metro Footwear and Leather Stores uses industry-standard security practices, no method of transmission or storage is 100% secure. By using the website, you agree that Metro Footwear and Leather Stores is not liable for unauthorized access due to transmission errors or third-party actions.

Your Choices

You may:

  • Accept or decline cookies

  • Opt in or out of marketing communications

  • Update your information

  • Deactivate your account

  • Request removal of your personal data

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